Shipping Policy

At Boating Sale Shop, we’re committed to getting your water sports gear to you as efficiently as we design our premium bilge pumps and canoe parts. Whether you’re outfitting your fishing kayak or upgrading your dry bags, our shipping and returns policies are designed with adventurers in mind.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

Shipping Areas

We ship worldwide except to certain remote areas and parts of Asia. During checkout, we’ll notify you if we’re unable to ship to your location.

Returns & Exchanges

We stand behind our products like we stand behind our premium fishing accessories and dry wear. If you’re not completely satisfied, our hassle-free return policy ensures your shopping experience remains as smooth as gliding through calm waters.

Return Timeframe

You have 15 days from the delivery date to initiate a return for most items. Think of it like testing your new canoe paddle – if it doesn’t feel right after a couple outings, we’ll take it back.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Adhesives (once opened, they can’t be resold)
• Electronic items with activated warranties
• Dry Wear that’s been worn in water
• Customized canoe parts made to your specifications

Return Conditions

To qualify for a return, your item must be:

• Unused and in original condition (like when it left our warehouse)
• In original packaging with all tags attached
• Accompanied by proof of purchase

Items showing signs of use or damage may be subject to a restocking fee – we check returns as carefully as we inspect our fishing accessories before shipping.

Step-by-Step Return Process

1. Contact Us within 15 days at [email protected] with your order number
2. Wait for Approval – we’ll respond within 2 business days (faster than our standard shipping!)
3. Package Your Item securely in the original packaging
4. Ship It Back to our Tucson headquarters (we’ll provide the address)
5. Receive Refund once we process your return

Refund Process

Once we receive your return:

• Processing Time: 3-5 business days (about the same time it takes to choose between our fishing kayaks)
• Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
• Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Note: International refunds may take additional time to appear in your account, similar to how our EMS shipping takes a bit longer than standard options.

Exchanges

Need a different size of clothing accessories or the upgraded version of that fish finder? Here’s how exchanges work:

• Follow the standard return process above
• In your email, specify you’d like an exchange and include the new item details
• We’ll process the exchange once we receive your return

For faster service, you may place a new order and return the original item separately.

Damaged or Wrong Items

If your deck fittings arrived damaged or you received the wrong footrests and controls, contact us immediately at [email protected] with photos of the issue. We’ll rush you a replacement faster than a bilge pump clears water!

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service – treat the package with the same care you’d give your waterproof electronics during transport.

Need Help?

Our team of water sports enthusiasts is ready to assist with any shipping or return questions:

• Email: [email protected]
• Mail: Boating Sale Shop, 1831 Elk Rd Little, Tucson, US 85716

We aim to respond faster than our standard shipping delivers your dry bags and waterproof boxes!